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Website Care & Ongoing Maintenance

Website Maintenance &
Dedicated Support Plans

Keep your website fast, secure, and running smoothly. Whether we built your website or you are switching from another developer, we handle updates, backups, security, and bug fixes so you can focus on growing your business.

Regular Speed ChecksSecurity & Bug FixesScheduled Offsite Backups
1st Month Free: All websites built by us include 30 days of complimentary care. Simply choose your ongoing plan below.
For Starter Package Websites

Starter Care

Essential security, uptime monitoring, and framework patches.

₹7,499/year
Includes ₹1,489 annual discount (~2 months free)
Included in this plan:5 features
  • Monthly platform and framework updates
  • Uptime and performance monitoring
  • Security patches and vulnerability checks
  • Minor bug fixes and UI adjustments
  • Monthly database backups
Estimated response time: 48-hour response time
RECOMMENDED
For Professional & Enterprise Websites

Premium Care

High-performance optimization, continuous monitoring, and priority support.

₹9,999/year
Includes ₹1,989 annual discount (~2 months free)
Included in this plan:6 features
  • Advanced server & database optimization
  • Continuous security & firewall monitoring
  • Priority bug fixes and code refactoring
  • Weekly automated data backups
  • Core Web Vitals & speed optimization
  • Dedicated priority support channel
Estimated response time: 12-hour priority SLA

What’s Included in Our Care Plans

Routine updates, security checks, and speed improvements to keep your website running smoothly.

Security & Updates

Routine software updates, vulnerability scans, and active SSL monitoring to keep your website safe.

Speed & Optimization

Image compression, cache tuning, and database cleanups so your pages load quickly for visitors.

Automated Backups

Scheduled backups stored safely offsite with quick 1-click restoration whenever you need it.

Plan Comparison & Coverage Matrix

Side-by-side breakdown of features and turnaround times.

Compare All Plans
Feature / DeliverableStarter CarePro Scale CareExternal Takeover
Speed & Performance ChecksMonthlyWeeklyIncluded
Automated BackupsWeekly OffsiteDaily OffsiteSetup & Verified
Security Updates & ScansMonthlyWeeklyInitial Audit + Monthly
Downtime Response Time< 24 Hours< 4 Hours< 24 Hours
Developer Support Hours2 Hours / month6 Hours / monthCustom Allocation
Staging Environment TestingIncludedIncludedIncluded
SSL & Domain MonitoringIncludedIncludedIncluded
Support ChannelDashboard TicketPriority WhatsApp & PortalDashboard Ticket

Frequently Asked Questions

Answers to common questions about updates, response times, and billing.

Every website we build comes with 30 days of free support. We resolve any post-launch issues, monitor uptime, and help with minor content updates at no extra cost.

Terms of Service & Coverage Scope

Activation

For Glitch Galaxy built platforms, billing commences immediately following the expiration of the complimentary 1-month post-launch support period. For third-party takeovers, coverage starts upon onboarding audit completion (₹249 one-time fee applies).

Annual Commitment

Opting for the annual plan requires a one-time upfront payment and offers a cost savings equivalent to nearly two months of free maintenance.

Scope of Work

Maintenance plans cover ongoing updates, bug fixes, performance monitoring, and security patches. Requests for new features, structural changes, or additional pages will be scoped and billed separately.

Glitch Galaxy Studios | Bengaluru, India | View Full Client Terms